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If you’ve ordered from us in the past few weeks, you may have noticed that order processing time has been a tad longer than usual. We wanted to take a minute to thank each and every one of you who ordered from us for your support, kindness, and patience.
We also wanted to shed a light on what’s been causing the delay. We have the mead, we have the labels, it’s the cans that have been the problem! Watch the above statement from Ricky for more detail.
Thanks again, we appreciate you!
This is the first time ordering from y’all. I didn’t know about the aluminum shortage. I’m patient. Just excited to finally try the mess when it gets here 🙂
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Thank you! We really appreciate your patience, and we hope you enjoy the mead!
Cheers,
Kelly
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I truly appreciate the communication as to the delay. 2020 has been full of wonderful surprises and twists and turns. If it had a director it would be M. Night Shyamalan! Look forward to receiving my order and thank you again for informing your customers as to what is happening. Communication goes a long way.
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Thank you! And agreed about M. Night Shyamalan! Thank you so much for your patience, and I hope you enjoy your mead when it arrives!
Cheers,
Kelly
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First time ordering from you all, I appreciate the communication about the reason for the delay! I am patient and looking forward to trying the mead!
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Thank you so much! We really hope you enjoy your mead when it arrives, and thank you for your patience!
Cheers,
Kelly
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Thanks for the communication! Amazing how things are so interconnected and one delayed/missing element can slow the whole operation down (and I had no idea about the aluminum shortage. Learned something today!) Looking forward to my order when it comes! 🙂
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Thank you so much! I hope you enjoy the mead when it arrives!
Cheers,
Kelly
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Start doing it like Canada and put it in a bag!
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Does it hold carbonated beverages? Because if so…
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Thanks for the heads up. Was aware of the Can shortage issue. They shut down all the returnable centers for a few months in MI during the beginning of the COVID episode so everyone was storing their returnables at 10 Cents a can….it adds up. 🙂
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Woah! I hope those cans got recycled eventually! That’s the main way of getting aluminum into the system (plus, the cash back doesn’t hurt)!
Cheers,
Kelly
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I think a lot of us saw the Instagram ads and then all ordered at the same time in the middle of an aluminum shortage. Unlucky but C’est la vie. Just means I’ll savor it more when it arrived
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Thank you so much for your patience and your positive attitude! I hope you enjoy the mead to the utmost when it arrives!
Cheers,
Kelly
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All good, appreciate all your hard work to get the mead out. This has been my first order too, but I’m sure it’s well worth the wait.
Maybe this is the perfect time to consider shipping in some nice wooden barrels? 🙂
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Thank you so much for your patience and understanding! I hope you enjoy the mead when it arrives!
Cheers,
Kelly
P.S. I love the image of loading up a FedEx truck full of barrels…
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Thanks for keeping us updated. So excited to try your mead for the first time and support a small business at the same time!
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Thank you so much for your patience and your support! I hope you enjoy the mead when it arrives!
Cheers,
Kelly
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Hey, I knew about the aluminum shortage but it didn’t occur to me that you’d run into problems there. I wish recycling could fix this problem! You guys … take it easy. Working 7 days a week is tough, believe me, I know. Be well and don’t stress! I’m excited to try it, but y’all just make sure you rest enough!
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Recycling definitely doesn’t hurt! Thank you so much for the support and encouragement! I hope you enjoy the mead when it arrives!
Cheers,
Kelly
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Do you know how far delayed you are? Weeks/months? My hubby’s bday is tomorrow and I know it won’t be here, just trying to give him a timeline.
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We’re aiming to get fully caught up early next week, and you’ll get an email with tracking info as soon as FedEx has it in hand! I’m so sorry it won’t be there for your husband’s birthday. Please wish him a happy birthday from us, though!
Best,
Kelly
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+1000 consumer confidence for posting communication like this.
Another first time buyer here, can’t wait to try it out! Also, don’t kill yourselves.. the world won’t stop turning if a few cans of mead don’t ship on time (and you have a good excuse 😉
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Thank you so much! Your understanding means a lot to us! We hope you enjoy your mead when it arrives!
Cheers,
Kelly
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My order is for a Christmas present, will I get my order before then?
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Yes, you absolutely will!
Cheers,
Kelly
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